Last updated: January 2025
SuricataOS is a business acceleration program management platform operated by Suricata Labs ("we", "us", or "our"). We are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, store, share, and protect your personal information when you use our platform and services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that you provide directly to us when you:
This information may include:
When you access or use our platform, we automatically collect certain information about your device and usage patterns. This information may include:
With your consent, we may access information from third-party services you connect to our platform, such as calendar services, cloud storage providers, and communication tools. This helps us provide integrated features and improve your experience.
We use the information we collect for the following purposes:
Certain information in your profile may be visible to other users of the platform based on your role and the programs you participate in. You can control some of these privacy settings through your account preferences.
We share your information with third-party service providers who perform services on our behalf, such as:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe in good faith that such disclosure is necessary to:
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
The criteria we use to determine retention periods include: the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.
You can update your account information at any time through your account settings. You also have the right to request correction of any inaccurate or incomplete personal information.
You may request deletion of your personal information, subject to certain exceptions such as our legal obligations to retain certain data, or the need to resolve disputes and enforce agreements.
You have the right to object to our processing of your personal information in certain circumstances, and to request that we restrict processing of your information.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device that help us improve our services and your experience.
We use the following types of cookies:
You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our platform.
We may send you marketing communications about our services, features, and promotions. You can opt out of these communications at any time by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings.
Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages that are necessary for your use of the platform.
Your information may be transferred to, stored, and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this privacy policy and applicable data protection laws.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent laws.
Our legal bases for processing your information include:
You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information.
You have the right to:
To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.
We may use automated decision-making processes, including profiling, to improve our services and personalize your experience. You have the right to request human intervention, express your point of view, and contest automated decisions that significantly affect you.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable regulatory authorities without undue delay, as required by applicable law. We will provide you with information about the breach and steps you can take to protect yourself.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as quickly as possible.
If you believe we have collected information from a child, please contact us immediately using the contact information below.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.
We encourage you to review this privacy policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us at:
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.
